Before you reserve
Policies and booking notes
We only publish policy information that is already confirmed in our current operation. Where a rule still depends on final business confirmation, we say so clearly instead of guessing.
Deposit / security hold
Pending confirmationSecurity-deposit requirements can vary by vehicle and are confirmed during our reservation follow-up. We do not publish a fixed deposit rule here until it is validated for the current fleet and protection setup.
Cancellation requests
ConfirmedReservation requests are not automatically confirmed bookings. For future pending or confirmed reservations, signed-in customers can request cancellation from their account area and our team reviews the request before the reservation status is finalized.
Minimum driver age
Pending confirmationWe have not published a fixed minimum-age policy on the site yet. Driver-eligibility rules will be confirmed directly by our team before a reservation is finalized.
Mileage
Pending confirmationMileage allowances are not published as a universal rule yet. If mileage limits or inclusions apply to your reservation, we confirm them during the follow-up process instead of posting an unverified blanket policy.
Protection / insurance
Pending confirmationProtection, waiver, and insurance terms are still being finalized for public publication. We only communicate these details directly once the applicable operational setup is confirmed.
Payment methods
Pending confirmationAccepted payment methods are confirmed during reservation follow-up. We are not publishing a fixed list on the site until the operational rule is locked for every confirmed booking flow.
Pickup and return
ConfirmedWe operate in Orlando, Florida. Pickup and return options are shown during the reservation-request flow, and airport pickup can be requested at Orlando International Airport (MCO).